Survey: One in every three people in Hong Kong have had
Recovery after surgeries could cost over HKD250,000
AXA fills the protection gap with premium as low as HKD10
HONG KONG SAR - Media OutReach - 5 August 2021
- AXA Hong Kong (AXA) launches
"SurgiCare Surgical Insurance Plan" ("SurgiCare"). "SurgiCare" is the
first-in-market surgical insurance plan based on the four levels under the existing
Voluntary Health Insurance Scheme (VHIS) schedule of surgical procedures –
minor, intermediate, major and complex, to provide comprehensive coverage for over
450 types of surgery. "SurgiCare" offers lump-sum benefits up
to 100% of the sum insured for complex surgeries and 30% for major surgeries.
It also offers unlimited number
of claims with a lump-sum payout of HKD2,500 and HKD6,000 for each of the covered
minor and intermediate surgeries respectively.
Chor, Chief Life and Health Insurance Officer of AXA Hong Kong and Macau,
shared his insights into the recent survey results on Hong Kong people's
experience with surgery, and introduced the key benefits of the newly launched
"SurgiCare Surgical Insurance Plan".
does not matter what illness it might be or where the surgery takes place, "SurgiCare" offers customers a
lump-sum benefit whenever a surgical procedure is medically necessary and
covered by the VHIS. "SurgiCare" offers support to non-medical daily and
additional expenses incurred during the recovery journey, which serves as a
great supplement to customers' existing medical insurance plans that can only cover
the medical bills. With "SurgiCare", customers can enjoy a truly comprehensive
premium as low as HKD10 per day, customers
can be well protected by "SurgiCare". Premium of "SurgiCare" will not be affected by medical
inflation. Regardless of any change in health
condition and claim history after plan enrolment, renewal
of "SurgiCare" is guaranteed up to the age of 100. From
now until 30 September 2021, customer who purchases two policies or more with
different insured person(s), each policy can enjoy up to 12-month premium
Major or complex surgeries are common
and require financial support and time for recovery
Hong Kong, over one-third (36%) of people have gone through at least one surgery
in their life, according to a joint survey
conducted by AXA and YouGov, an international research and data analytics
group. Among those who have undergone major or complex surgeries, nearly 20%
spent over HKD250,000 during their recovery which can last for over two weeks
(66%) or even over 3 months (14%). This may also lead to a loss of income – 62%
experienced a surgery-related income loss, of which nearly 10% had no income
for more than one year. Furthermore, the data of Hopitial Authority shows
that major and complex surgeries are very common. In 2019-2020, over 100,000 operations
performed inside operating theatres were major or complex surgeries, which
accounted for 57% of the total number of operations.
Kevin Chor, Chief Life and Health Insurance Officer, AXA Hong
Kong and Macau, said, "From
our survey results and the Hospital Authority data, we can see that surgeries
are very common in Hong Kong and many citizens have undergone major or complex
surgeries. Apart from medical expenses, post-operative care is essential. Once
discharged from the hospital, there might be non-medical needs such as purchase
of nutritional supplements, home medical
equipment, or even organising professional caregiving service which can be expensive.
However, many of these expenses may not be reimbursed by medical insurance nor
covered by critical illness insurance. 'SurgiCare' helps fill this protection
gap and provides holistic protection to our customers, underscoring AXA's
commitment to being a true lifelong partner to our customers."
Extra Companion Benefit for parents to
take care of their loved ones
also fully recognises that many parents would be very worried if their children
are hospitalised, thus "SurgiCare" provides an extra one-off payout amounting
to 5% of the sum insured as a Companion Benefit if the insured aged 12 or below undergoes
a covered major surgical procedure or complex surgical procedure.
For more information on "SurgiCare", please visit:
The above information is for reference only. For
details on premium rebate and product features, content, terms and exclusions,
please refer to the product brochure, policy provision and promotional leaflet.
 The minor / intermediate surgical procedure
is eligible for this benefit only when there is no preceding minor/
intermediate surgical procedure performed on the same body part within the last
 Calculation based
on the annual premium of "SurgiCare Surgical Insurance Plan" for a 30-year-old
male non-smoker with HKD 300,000 sum insured.
 The survey was conducted between 24 and 29
June 2021 using YouGov's online panel in Hong Kong, with a total of 1,032
interviews were completed. Figures are weighed in relation to online population
in Hong Kong.
 According to the Hospital Authority
Statistical Report 2019-2020.